The Crisis Engagement Program aims to help low-income households resolve crisis that would otherwise lead to a loss of housing. Services through this program are accessible to all persons experiencing homelessness or at imminent risk of homelessness.
Update for Crisis Engagement Program as of September 20, 2023: At this time Crisis Engagement will pause accepting calls on our Crisis Line as with the recent increase of phone calls, our wait list is at capacity. The pause of service and areas that are impacted currently in Omaha for rent and utility assistance. This pause will begin September 20, 2023 and will continue until the beginning of 2024. We will then reevaluate the ability to receive new phone calls for the wait list.
Crisis Engagement will continue to work through the current names on the call wait list. We will also continue to work through referrals from our referral links.
Walk ins will continue for our Council Bluffs location, if you are a resident of Iowa. The Council Bluffs location is 3415 Broadway Street, Suite B, Council Bluffs, IA 51501
Services in Council Bluffs may include: Financial assistance with rent and/or utility payments, Short-term financial assistance, Housing counseling and guidance, Conflict resolution and mediation with landlords/friends/family, Connection to mainstream services, and/or Referrals to other agencies
Additional resources include:
If you are facing eviction, please contact Legal Aid at 1-844-268-5627
If you are experiencing street homelessness, please contact MACCH Street Outreach at: 402-957-1747 and they will connect you to a Street Outreach team.
Questions About the Program
How do I qualify for assistance?
You must first meet with a case manager for a brief screening to determine eligibility. Qualification for assistance is on a case by case basis. Factors may include individual or family income. In some cases, proof of income is required to qualify.
Is funding guaranteed?
Funding is not guaranteed. A landlord is required to approve you for an apartment/house and is willing to work with Together's Crisis Engagement Specialist. You must also meet the guidelines of the funding source.
How many times can I get financial assistance through the Crisis Engagement Program?
Generally, it is a one time assistance. Clients must show they are able to sustain on their own after assistance to obtain the funding. We normally only assist once every 6 to 12 months.