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Security Officer (Council Bluffs)

POSITION: Security Officer

REPORTS TO: Program Manager

COMPENSATION STATUS: Part-time, hourly

HOURS: Monday/Wednesday/Friday: 12:30p – 5:30p; Tuesday/Thursday: 2:30p – 7:30p



The primary purpose of this position is to provide security for the Choice Pantry located in Council Bluffs, IA. The Security Officer will be responsible for ensuring all participants coming to Together to utilize its services as well as all guests that visit Together will conduct themselves appropriately to ensure a safe environment for all. The Security Officer will also be responsible for monitoring the exterior of Together to ensure safe surroundings. This is a part-time, approximately 25 hour/week, position with the following schedule: Monday/Wednesday/Friday: 12:30p – 5:30p and Tuesday/Thursday: 2:30p – 7:30p.



- Provide security to ensure a safe environment for all

- Monitor the exterior area through both walking this area as well as reviewing the live feeds from the cameras

- Serve as the first contact to individuals visiting Together who are highly disruptive and/or threatening

- Discern when use of de-escalation methods or force is needed in crisis situations

- Call 911 when needed and serve as the primary contact for all security/safety interactions involving the police/fire/ambulance

- Notify the Program Manager of any security- and/or safety-related concerns

- Serve as the resource to any security-related questions

- Provide support to Choice Pantry operations



- Hearing and vision must be correctable to normal ranges

- Must be able to stand for majority of the day, with significant amounts of walking throughout day

- Must be able to withstand seasonal outdoor conditions for periods of time

- Must be able to respond quickly on foot to emergency situations



- High school diploma or equivalency

- 1-3 years previous experience in security

- Knowledge and experience in use of de-escalation methods with others preferred

- Valid driver’s license and history of safe driving

- Ability and sensitivity in serving people with different cultural and socioeconomic characteristics

- Ability to work cooperatively in a team environment

- The ability to stay calm and handle crisis situations when they arise

- Ability to operate a computer


The above statements are intended to describe the general nature of work being performed by people to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.


If interested in this position, please submit a resume to:

Kris Hess

Chief Operating Officer

Our 2020 Impact

  • Individuals served through Rapid Rehousing Program


  • Number of lifesaving utility payments made


  • Households served through the Crisis Engagement Program


  • Individuals served through Choice Food Pantry


  • Alvine Engineering
  • CHI
  • United Healthcare
  • Conagra Brands
  • First National Bank
  • Wells Fargo
  • Union Pacific
  • Lindsay
  • Physicians Mutual
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