Mary Gets Help
Mary came in for assistance with her utility bill. She met with a caseworker from Together, and during her assessment, we realized that Mary was struggling financially due to high monthly medical bills. We helped Mary get approved for utility assistance to cover her immediate needs, and accompanied her to One World Community Health Center to connect her with their assistance program. We also helped Mary receive reimbursement from Medicare for erroneous charges that she had already paid which totaled nearly $200.
Consistent, accurate data is crucial and is our most significant measure of effectiveness in addressing hunger and poverty in Omaha. We will never fully impact these problems alone; maintaining and growing a formal and efficient system of sharing information with other agencies promotes effective use of each of our limited resources.
HUD requires human service agencies that access funds for Homeless and Near Homeless to use a Homeless Management Information System. In the Metro Area, Service Point is the shared Information System used.
Pantries and other select poverty-focused providers chose to use Service Point to meet their programmatic needs and contribute to better coordination of services and stronger case management in the community.
We are pursuing an expansion of this program. Please contact us to be part of the conversation.
Together aims to consistently track and analyze services using HMIS and coordinate with other agencies. With this information our community can identify service gaps and duplications in the community.
For the people we serve, we can see a person’s use of community resources and take the most effective course of action. For example, if a person is a high pantry user, we can make sure they are connected to Food Stamps, WIC or other programs. If we are finding that a significant number of people are receiving both Food Stamps and are high pantry users, should we change our services to meet their need?
For the community, increasing the use of HMIS will secure federal funds and allow for better coordination of services and stronger case management at other agencies (such as shelter and rent assistance programs) using the database.
Hunger and poverty remain a constant threat to families in Omaha; when we are confident in our data, we make better decisions that will alleviate the crisis.